1 About Euro Fuel Zone

Website: Euro Fuel Zone — fueldeliverydubai.com
Email: citybattery.rescue@gmail.com

Euro Fuel Zone provides fuel delivery and emergency roadside fuel assistance services in Dubai.

Request Fuel Delivery in Dubai

2 Information We Collect

When you use our website, contact us, or request our services, we may collect information such as:

• Your name
• Phone number
• Email address
• Fuel delivery location
• Vehicle-related information
• Service requirements
• Information you provide through contact forms
• Information provided through WhatsApp, phone calls, or other communication channels

We only collect information that is reasonably necessary to provide and improve our services.

3 How We Use Your Information

We may use your information to:

• Process and provide fuel delivery services
• Contact you regarding your service request
• Confirm your delivery location
• Respond to inquiries and customer support requests
• Provide emergency roadside assistance
• Improve our website and services
• Maintain service and transaction records
• Prevent fraudulent or unauthorized activity
• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to our services without a legitimate reason or your consent where required by applicable law.

4 Location Information

For fuel delivery services, we may need your current or requested delivery location so that our team can reach you.

Location information may be provided directly by you through a contact form, phone call, WhatsApp, or another communication method.

We use this information only as reasonably necessary to provide the requested service and coordinate fuel delivery.

5 Cookies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies may help us:

• Remember website preferences
• Understand how visitors use our website
• Improve website performance
• Analyze website traffic
• Provide a better user experience

You can adjust your browser settings to accept or reject cookies. Disabling certain cookies may affect some website functionality.

6 Website Analytics

We may use analytics and similar technologies to understand website traffic, visitor behavior, and website performance. Analytics information may include:

• Browser type
• Device type
• General location information
• Pages visited
• Time spent on pages
• Referral sources
• General website usage information

This information is generally used in an aggregated or statistical manner to improve our website.

7 Third-Party Services

Our website may use third-party services or tools, such as:

• Website analytics services
• Hosting providers
• Communication services
• Payment or transaction providers, where applicable
• Mapping or location services, where applicable
• Social media or advertising technologies, where applicable

These third parties may process information according to their own privacy policies and terms. We encourage users to review the privacy policies of third-party services before providing personal information through them.

8 WhatsApp and Phone Communications

If you contact Euro Fuel Zone through WhatsApp or by phone, the information you provide may be used to respond to your inquiry and arrange the requested fuel delivery service.

WhatsApp and telecommunications services are operated by third-party providers and are subject to their own terms and privacy policies.

9 How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

10 Sharing of Personal Information

We do not sell or rent your personal information to third parties. We may share information when reasonably necessary with:

• Service providers helping us operate our website or services
• Staff or service personnel involved in fulfilling your request
• Payment or transaction providers, where applicable
• Technical and hosting providers
• Government authorities or law enforcement when legally required
• Professional advisers where reasonably necessary

Any sharing is limited to what is reasonably necessary for the relevant purpose.

11 Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide requested services
• Maintain business and service records
• Resolve disputes
• Prevent fraud or misuse
• Meet legal, accounting, or regulatory requirements

When information is no longer reasonably required, we may securely delete or anonymize it.

12 Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Ask about how your information is being used
• Withdraw consent where processing is based on consent
• Object to certain types of processing where applicable

To make a privacy-related request, please contact us using the email address provided below.

13 Children's Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

14 External Links

Our website may contain links to external websites, services, or platforms. Euro Fuel Zone is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

15 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date. We encourage visitors to review this page periodically.

16 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:

Euro Fuel Zone
Email: citybattery.rescue@gmail.com
Website: fueldeliverydubai.com

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

17 Acceptance of This Privacy Policy

By using the Euro Fuel Zone website and requesting our services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the website and services.